Experience: 0-3 Years
Compensation : Rs.1,50,000 - 2,00,000Industry Type: BPO/ITES
Role: Associate/Sr. Associate -(NonTechnical)
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Education: UG,PG
Location: Delhi/NCR, Ghaziabad, Noida
Job Profile:
- Fresher / Undergraduates
- Decent Verbal Communication
- Sound understanding of MS office
- Good Analytical Skills
Job Description:
- Handling customer queries and providing information as per defined standards.
- Effective redressed of all customer complaints and providing solutions.
- Educating customers about the product/Service.
- Providing feedback to the team leaders about product and process and contribute to the improvement.
- Resolve customer queries within the assigned TAT.
- Adhere to the Login hrs & maintain the desired AHT Levels.
Date : July 25th - July 27th, 2011
Time : 11:00 AM to 4:00 PM
Venue: A-37, Sector - 60 Noida
Company Profile:
iEnergizer is one of the most progressive International Call Centers in Asia Pacific region, located in Noida near New Delhi, India. It undertakes Business Process Outsourcing (BPO) projects in voice based & web based processes as well as provides back office support in Finance, Banking , HR , Claims processing - Insurance, Healthcare etc to leading Fortune 500 companies around the world. iEnergizer makes use of the latest state-of-the-art infrastructure with world class standards in networking like earth station, IPLCs to provide instant connectivity to it's global customers through calls, e-mails, chat etc.Contact Details:
Company Name: IENERGIZER (Granada Services Ltd)
Executive Name: Anju
Address:
A-37, Sector-60
NOIDA,Uttar Pradesh,India 201301
Telephone No.: 9560354350
Email- Address: anju.gandhi[at]ienergizer.com
Website: http://www.ienergizer.com
Executive Name: Anju
Address:
A-37, Sector-60
NOIDA,Uttar Pradesh,India 201301
Telephone No.: 9560354350
Email- Address: anju.gandhi[at]ienergizer.com
Website: http://www.ienergizer.com

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