Recruitment of Customer Care Representative at Motif India Infotech Ltd

Recruitment of Customer Care Representative at Motif India Infotech Ltd. : July, 2011

Experience: 0 -5 Years
Industry Type: BPO/ITES
Role: Associate/Sr. Associate -(Technical)
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Education: UG,PG
Location: Ahmedabad

Job Profile:

• Good communication skills in English (both verbal and written)
• Basic knowledge of internet and MS office
• Should be willing to work in 24*7 environment.

Job Description:

Production: Processing of cases per the client guidelines.

Ensuring the service levels and the target (as per the situation and business needs) are met without compromising on quality.

Strictly adhering to the guidelines laid down for the processing.

Keep updated with updates and any new development.

Quality: Maintaining the quality standards and efforts for improving the same.

Company Profile:

Motif, Inc. was incorporated in 2000 and offers business process outsourcing and knowledge process outsourcing services that enable Fortune 500 and mid-market companies deliver an enhanced customer experience. Motif services clients across the United States, Asia and Europe through our global delivery centers in Costa Rica, India and Philippines. We take pride in our strong client relationships. Our clients have stayed with us since the beginning of the partnership and grown with us globally.
We offer our services to e-commerce, online retail, travel, telecom and financial services industries.

Contact Details:

Company Name: Motif India Infotech Pvt. Ltd.
Executive Name: Sunita Bisht
Address: Motif India Infotech Pvt Ltd
1A, Wall Street - 2, Near Gujarat College,
AHMEDABAD,Gujarat,India 380006
Telephone No.: 91-79-26569828
Email-Address: badal.palkhiwala[at]motifinc.com,sunita.bisht[at]motifinc.com