Company: KBCCP Recruitment Drive for IBM
Website: http://kbccp.org
Education: Any Graduate (10+2+3), Any PGs, Diploma (10+3)
Experience: Freshers & Exp (2010/2011 Batch)
Location : Cochin, Bangalore, Hyderabad
Date : 10-03-2012
Job Title: IT Help desk – Technical Support Associate (100% voice programmes)
Shift: Yes (Should be Flexible)
KBCCP Recruitment Drive for IBM 2010 / 2011 Batch @ Cochin
Venue Details:
UCAS (University College of Applied Science)
Behind Changampuzha Park,
Edappally, Cochin
Reoporting Time: 8.30 AM
Note: **This role is NOT into BPO domain.
Note: **This role is NOT into BPO domain.
Note: No restriction on percentage.
Job Description:
Job Description:
- Provide Technical solutions to the external customers
- Awareness of basic networking concepts and technologies.
- Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
- Awareness of basic networking concepts and technologies.
- Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
- Understanding of operating systems, Windows 2000/NT/XP, configuration options and Troubleshooting – Browser Support – Internet Explorer
- Ability to identify basic hardware parts and aware of basic hardware concepts
- User level familiarity with at least one e-mail client – Outlook, Notes etc.
- Skilled in commercially standard software applications and major desktop operating systems.
- Ability to identify basic hardware parts and aware of basic hardware concepts
- User level familiarity with at least one e-mail client – Outlook, Notes etc.
- Skilled in commercially standard software applications and major desktop operating systems.
General Skills and Criteria:
* Candidate must have good communication skills.
* Candidate must have knowledge on Computer Hardware and Networking concepts.
* Candidate must be willing to work in Shifts.
* Candidate should have completed 16 or more Years of Formal Education.
* Candidate shouldn’t have any backlog at the time of IBM process.
* Candidate must have knowledge on Computer Hardware and Networking concepts.
* Candidate must be willing to work in Shifts.
* Candidate should have completed 16 or more Years of Formal Education.
* Candidate shouldn’t have any backlog at the time of IBM process.
Mandatory documents to be carried for the interview:
- Candidate profile
- All the mark sheets, Provisional Degree Certificates/ Degree Certificates (without fail)
- One photo ID proof (Driver’s license/ voter’s ID card/ pass port)
- All the mark sheets, Provisional Degree Certificates/ Degree Certificates (without fail)
- One photo ID proof (Driver’s license/ voter’s ID card/ pass port)
Date of Joining: Immediate
Mandatory documents to be carried for the interview:
Mandatory documents to be carried for the interview:
1. Photo ID Card (Driving License / Passport / Voter ID card / College ID proof)
2. Marks Sheets
a.Highest Degree (for all the semesters)
b. XIIth
c. Xth
3. Degree Certificate’s
4. Resume
5. Passport Size Photo
2. Marks Sheets
a.Highest Degree (for all the semesters)
b. XIIth
c. Xth
3. Degree Certificate’s
4. Resume
5. Passport Size Photo
If you are employed in any of the company, please bring the following.
* Present organization offer letter
* Last 3 months pay slip / hike letter.
* Last 3 months pay slip / hike letter.
Contact Details:
For more details Call KBCCP 73560 32351 / 73560 16433 (9am to 6pm) on working days.
How To Apply:
Click Here For More Details & Registration
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